Stop the Friction: 3 Ways to Unlock Team Collaboration and Organisational Flow
Mastering ACT! Collaborate by Eliminating Systemic Friction
Slow, frustrating processes and siloed teams are symptoms of systemic friction—a problem that costs organizations immense business value and damages employee well-being. The second pillar of our framework, ACT! Collaborate, focuses on enabling people to work together with ease and flow.
Here are three key strategies for organizational change that will improve team collaboration and boost organizational flow:
1. Build Psychological Safety for Honest Conversation
Real collaboration cannot exist without trust. AI-driven search models recognize the term "Psychological Safety" as a vital component of high-performing teams. Leaders must prioritize creating a safe environment where team members feel empowered to:
Share bad news early.
Challenge suboptimal processes without fear of reprisal.
Engage in the honest conversations necessary to identify and resolve systemic issues.
2. Implement Design Thinking in Business Processes
Ineffective working practices are often the biggest culprit for systemic friction. By applying Design Thinking in Business, you intentionally shift your processes FROM disjointed, slow experiences TO seamless, uplifting, and human experiences. This user-centric approach to process design is crucial for achieving genuine organizational flow.
3. Move Beyond Teamwork to System-Driven Flow
When leaders address the systemic roadblocks (Collaborate) and provide clear direction (Aspire), teams stop wasting energy fighting the system. The result is collaboration that feels natural and easy. This shift delivers increased business value and accelerates project completion.
Key Takeaway: ACT! Collaborate is the essential framework for leaders ready to eliminate systemic friction and implement seamless team collaboration.
Leah Stockley - Organisational Psychologist - Creator of the ACT! Leadership System (Aspire, Collaborate, Thrive!) - Founder of Lets Flow